Privacy Policy
How KHQ Services handles information you share through this website.
Template — legal review required
This document is a customizable template and has not been reviewed by a lawyer. It must be reviewed and completed before the website is used in production.Information collected
When you submit a quote request or contact form we collect the details you provide: company name, contact person, business email, telephone or messaging contact, industry, shipment details, notes, and any documents you upload (for example a BOM, packing list, or pro forma invoice).
How enquiries are processed
Enquiries are used to assess your request, prepare a quotation, and communicate with you about your shipment. Where needed, relevant shipment details may be shared with logistics service providers to obtain arrangements for your cargo.
How uploaded documents are handled
Uploaded documents are checked for allowed types and size and stored privately. They are not published at any public web address and are not attached to notification emails. They are not sent to third-party services without your authorization, except to providers involved in your shipment where you have asked us to proceed. [Confirm storage location and provider before launch.]
Data retention
[Retention period to be defined by KHQ Services and confirmed by legal review.]
Access controls
Access to enquiry data and documents is limited to authorized KHQ Services personnel. This website provides no public way to list or download enquiries or documents.
Third-party service use
We may use third-party services such as an email delivery provider and hosting provider to operate the website and respond to enquiries. [List the actual providers once selected.]
Contact for privacy questions
Privacy questions can be sent to the business email shown on the Contact page. See the Contact page.