Terms of Service
Terms that apply to enquiries and use of the KHQ Services website.
Template — legal review required
This document is a customizable template and has not been reviewed by a lawyer. It must be reviewed and completed before the website is used in production.Enquiry and quotation conditions
Submitting an enquiry does not create a booking or contract. A quotation is valid only for the period and conditions stated in it, and depends on the accuracy of the information you provide.
Service confirmation
Services are arranged only after you confirm a quotation and KHQ Services confirms in writing.
Third-party logistics providers
Some services, such as freight, customs clearance, storage, and local transport, may be performed by third-party providers. Their terms may apply in addition to these terms. [Provider terms to be added.]
Cargo documentation responsibilities
Customers are responsible for the accuracy and completeness of cargo descriptions, values, and documents they supply, and for any permits or licences their cargo requires.
Shipment estimates and dependencies
Prices, transit times, customs processing, and delivery dates are estimates that depend on provider confirmation, cargo details, and external factors. They are not guarantees unless confirmed in writing.
Claims and liability
[Claims procedure, liability limits, and insurance terms to be defined and approved through legal review.]
Privacy and contact
See our Privacy Policy and the Contact page.